
SECURE
LOGIN
Access your trading dashboard with confidence. Bitflyer provides the highest level of security for your digital assets and advanced trading tools.
Advanced Security
Biometric Login
Advanced facial recognition and fingerprint verification for seamless, secure access.
End-to-End Encryption
Secure data transmission using industry-standard AES-256 encryption for all user sessions.
256-Bit SSL Security
Enterprise-grade security infrastructure ensuring your digital assets are always protected.

01
Secure Recovery
If you are locked out of your account, use your registered email or phone number to initiate a secure recovery process. Our system will verify your identity through multi-factor authentication to ensure your assets remain protected.
02
Password Reset
Access the password reset portal to generate a temporary security token. This token is essential for resetting your credentials and restoring full access to your trading dashboard.
03
Identity Verification
Complete the final verification step by confirming your identity through a secure, encrypted channel. Once verified, your account will be restored, and you can resume your trading activities immediately.

Common Questions
How do I log in to my account?
Visit bitFlyer.com and enter your registered email address and password. For enhanced security, utilize two-factor authentication (2FA) via the mobile app.
What is the process for withdrawal?
To withdraw, navigate to the 'Withdrawal' tab, select your preferred cryptocurrency, and enter the destination address. Confirm the transaction with your 2FA code.
How can I recover my password?
Click on 'Forgot Password' on the login screen. Follow the prompts to verify your identity using your registered email and security questions.
Is my trading data secure?
bitFlyer utilizes advanced encryption protocols and multi-signature technology to ensure your assets and personal information remain protected at all times.
How do I verify my identity?
Identity verification is required for certain trading features. You can submit documents through the 'Settings' menu under 'Verification' to complete the process.